Customer Care - Titusville, PA

She was very pleasant.

Connie was pleasant, understood the need for my call and was reassuring that the matter would be handled expediently.

Just didn't know how things go sometimes.but it's all good now I know.

Thank you

She was very friendly

Kim is always helpful and nice . Patient with me and let's me feel better about any situation I have called in for. Thank you Kim for being so nice and knowing answers to my questions. Give her a raise

thank you for yr help

Tracy offered me alternatives; no other representative did.

Because Tracy is awesome and took the time to explain a few things to me

First you could have recorded my late fee payment as paid. I don't know where it went and no one told me. I hope this time it gets recorded properly.