Customer Care - Titusville, PA

Friendly, knowledgeable and a resolution

I have submitted the request twice and both times the application was submitted and rejected within 24 hours. I'm not sure what is happening but it is very unsettling. My family is struggling due to the goverment shut down and this only adds...

Braid was amazing and very thoughtful The others i I spoke with, not so much The figure too forever to receive and it turned out BSI had wrong emails I inly only received it because I called again!

Just get me my paper mortgage bill on time

Sent the documents I requested multiple times within 30 days

Profrssionalism

Connie was very professional and informative. She is an asset to your company.

first person that I spoke with, was not sure how to look up items or explains things well along with not talking clearly to understand. The second person I spoke to asking for a copy of the policy was not pleasant.

Brandi did an excellent job assisting me!

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