Customer Care - Titusville, PA

The rising costs of life is what makes it ok

She was vwry knowledgeable on the subject and went above and beyond to find the information I needed. And she was kind and curtious. Thank you!

Thank you

Professional

BSI having problem with ACH payments, your associate doesnt have the ability to fix this, her service was fine but issue with ACH remains unresolved.

I am being charged a 250 fee for nothing. I have been paying on this loan for 11 years, on an auto pay account. Now in April I am being charged $250 for an inspection that I was never notified about or have any documentation of/ proof of ever...

Although the rep was very professional during the call I was left with a promise that I would get a call back to resolve the discrepancy issue on my accoun. to date I have not received a phone call and when I called im told someone will be...

Thanks for your help

The representative was amazing and skilled to details

Connie was friendly, but she talked over me a lot. I had a concern because our escrow was only now being adjusted even though our property taxes doubled in June 2024 (and were paid by BSI in August). Connie advised that BSI paid last year's...