Customer Care - Titusville, PA

Connie did a geeat job answered all my questions & took care of everything very professionally

Connie was terrific absolutely no complaints with her whatsoever. However I had to wait 7 minutes trying to journey my way through your absurd automated answers system. And no matter what button I hit it took me someplace else. It should never...

When I called, it took a long time to get through to a real person.

Keep up the good work

She mad everything seem so easy

It was great. Answered all questions and was very

BSI mailed our refund check on 6/23. It was NOT mailed where we told them too. And sure enough USPS has it in lala land. Now I'm told that I have to wait until 7/23 to get another check cut. Howl ong will THAT take? And where will it be mailed...

Because of you professional and courtesy personality

Very pleasant and knowledgeable experience

Brandi was very patient and knowledgeable.