Customer Care - Titusville, PA

She is your best asset otherwise you have none

Automated choices actually got me to a live person who was able to help me.

Taken care of the issue I've been calling twice a week about since July 1, 2025

She was verrt friendly, felt as if she wanted to help

They where understanding

Connie was professional

She answered all my questions perfectly

Well out spoken and also listen to my concern.

She had a fabulous personality that came across during the call and made me feel like she was truly interested in resolving my question.

BSI purchased our loan from Wes Banco. We did not know this and paid the July payment to Wes Banco online 6/27. Wes Banco wired the money to BSI on 7/1. Wes Banco has our $877.98 and is holding it illegally. I mailed a payment to BSI and made...