Customer Care - Titusville, PA

Professionalism, patince

I received an email my a statement was ready. I reviewed it and noticed my house payment went up $400! We knew our home insurance went up $100. And our taxes went up very little from last year. When I called she said our escrow was in negative...

Smooth call, Sherri was able to handle my need quickly and efficiently.

She was very helpful and solved my issue quickly!

Got my questions answered, nothing more to add

I called BSI in three occassions this week trying to resolve a payment matter. The error was BSI error, not mine. I kept receiving late payment letters some of them dated the same date of my call. It is very frustrating calling BSI because...

Sherry was very knowledgeable, she listened to my concerns and gave me correct information, which eased my concerns. Sherry was very easy to talk to and was a very good listener, all in all talking to Sharry was a great experience, please tell...

I had a great experience because of Sherri’s help. I haven’t had great experiences in the past so this was a pleasant surprise. She was informative and professional. Highly recommend.

Great customer service

Everything went great