Customer Care - Titusville, PA

Ommmmmmmmmmmmm

Everything went great

Have agents that tell the customers the correct information. Hannah was great, she took time to look further into my situation and expressed concern for the situation

Connie was very knowledgeable and she helped me understand the questions that I had. She had a very humble spirit and I appreciate her very much!

Good customer service

My question was answered.

Waiting for wire transfer of funds to pay mortgage. Please send asap.

My husband seemed relieved.

We have been with BSI a short time now and I had to make a call that I wasn't happy about and the rep that answered was Outstanding!! Very understanding and to be honest she (Ericka) made me feel better than I did when I called!! Awesome Customer...

I was able to understand the rep...spoke good English language and was able to understand my need