Customer Care - Titusville, PA

Brandi was awesome!!! She took the time to listen to that hardships that had happened in my life and spoke with me about some options to help me get back on track. I am eternally grateful for the kindness and help.

With having my loan transferred to you I had lots of questions and needed to set up payments from my bank. Brandi helped me and reassured me that everything was set to go, hopefully if I ever need assistance again, I will have the pleasure...

I always appreciate getting through to a person very quickly

There could be a something that could help me out in my situation

Tracy answered all of my questions and helped me develop a plan I feel confident in moving forward, while dissuading my concerns.

I called asked for assistance with my mortgage payment due to hardship and BSI’s policy in order to qualify for hardship is you have to be at least 30 days delinquent. That’s what I’m trying to prevent. I’d like to see other options available...

I was promise that the rejected check received on May 1, 2024 would be returned along with a new pay off figure. Nothing will be done until these documents are received other than discussing this entire situation with my attorney.A complete...

Brandi did great, the ok is about my history and overall experience with BSI.

Give correct information to the customer and when the customer calls to address the issue don’t tell them you will listen to the call and call them back and it’s now been over 3 hours and still no call back.

She was very nice !