Customer Care - Titusville, PA

Have a nice day

Great job and service

Everything was resolved in a good manner.

My loss Mitigation was denied due to the fact that I am not more than 90 days late on payments. I don't want to be behind on payments and my financial situation hasn't changed so I am in a constant state of worry .

Brandi was awesome!!! She took the time to listen to that hardships that had happened in my life and spoke with me about some options to help me get back on track. I am eternally grateful for the kindness and help.

Im a Veteran and started out with a Veteran based Financial service. I ended up with BSI after a couple years. They are always there to answer any questions I may have. Had a slight change that I didnt understand,...but it was explained to...

Resolved escrow issue seamlessly with customer service. Thank you.

Helpful, professional, and clear

Antuan was very professional with a patient attitude. He assisted me in finding a solution to the escrow shortages and answered all of my questions

She was very polite made sure everything was double check before she ran my check I'm like the last time the person did it so I'm very happy