Customer Care - Dallas, Irving, TX

Very helpful and nice!

Very pleasant, and answered my questions,

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All went well. I hope my problem gets resolved. We will see if it will.

Listens well to my concerns

Asked about taxes and Ben told me exactly what I needed.

Elizabeth was very professional and ANSWERED ALL OF MY QUESTIONS REGARDING MY DELIQUENTCY.

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BSI could have notified me about the payment for August that I did not realize that zi owed.I had called on automated line to pay my mortgage and later 3 months later that my payment was cancelled!!!This mistake is causing me undo hardship...