Customer Care - Dallas, Irving, TX

she was able to explain the escrow re-analysis is better detail

Very quick and very helpful

Issue was explained well.

We need total verification that our request for the payoff of our home will be done in a timely manner. This is the third request and we are selling our home and the closing is December 1. Please take care of this request immediately. Thank...

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Knowledgeable rep and the time to resolve my issue.

My questions were answered and the information was givrn.

Estela was very knowledgeable and helped clear up all my questions even though it was VERY confusing at one point. She helped me develop a plan and made me feel at ease. I was able to speak transparently with her. Every time I have contacted...

Csa needs to listen better to the concerns of the customer and ask the right questions if not sure if they understand the comments