Customer Care - Dallas, Irving, TX

Explained things in a way that was easy to comprehend.

Elizabeth was very kind and knowledgeable!

The agent said that she would email me a copy of my mortgage statement but I still have not received it.

She understood my need and resolved it expeditiously!

Brandon was pleasant, professional, and courteous and took care of my issue.

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Concern answered.

Brandon was super polite and helped me understand more about my escrow account.

Very awesome

Elizabeth was patient with me as I had to search my spam box to find the email that was sent that I didnt find. Then she was patient till I was able to log into the email and work it out.