Customer Care - Dallas, Irving, TX

I got my query solved in just only one call!

great experience

Understanding, knowledge and professionalism

All of my questions was answered in a timely manner and the represtative was very nice and respectful and very helpful to me and the represtative deserve a great recommendation for a job well done and should get a pay increase and a promotion....

Issue was handled fast

Online BSI information always did not update as soon as possible and information online is very confusing.

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She was caring and understanding!

She is not a phone person...very difficult to understand

If you already know that a person doesn’t pay property taxes, why would you take the money from the person account. Look like to me if you’ can get away with taking the money you will. You know there is a word you guys are doing “Stealing “