Customer Care - Dallas, Irving, TX

My question about PMI Removal was answered. I was directed to download the proper form and submit as a signed email.

Because my questions were all answered satisfactorily .

Marquita provided excellent customer service! 😁 Took care of my question and reassured me not to worry.

Elizabeth answered my question quickly, completely, and professionally.

Mauricio was great, but I always have issues with BSI

Very satisfied with the help I received

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Ms Robinson was very professional understanding and was willing to help me resolve my issue at this time.

He answered my question the best he could and reassured me my account was in good standing.Still didn’t understand why my insurance was out of date and I receive letter from you guys when you pay my insurance and taxes. Should all be on time...

Brandon was nice and took his time with me