Customer Care - Dallas, Irving, TX

Great and quick help

Great customer service

issue was resolved.

your website is I am sorry, NOT user friendly - it is the worst. I hate that I have to call when I should be able to get things done on the web. The only option to make a payment is the full amount, what if you already made a partial payment????...

I was nice enough to take your survey do not pressure me and try and make me write a bunch of stuff that just frustrates people

No coments

GREAT EXPERIENCE DURING THIS CALL

I finally recorded what I called about.

Helpful and professional

Roseanna was very professional and worked to help me resolve my issue despite my frustration. However, the document that I requested STILL has not been delivered, despite being requested three times through three different customer service...