Customer Care - Dallas, Irving, TX

My questions were answered clearly and professionally.

The telephone experience is well however the. Company as whole I feel has been unprofessional. My account is being reported to the creditors as late when in fact i have made my payments also my account was on file for payment. So it was very...

Got the info I was looking for.

Very professional

He was a little rude and didn’t offer any solution and I fact stated the company American Morgage lied to BSI about my tax liabilities

All my questions were answered.

The representative listened and responded calmly.

he was great, resolved my issue within minutes

Simple and easy interaction with a knowledge support representative

Had a great experience with the last representative we talked to she gave us the information we needed. I need to mention the trip we took to get there. It is hard to believe that there are only a handful of knowledgeable people in this company....