Customer Care - Dallas, Irving, TX

Roseanna was amazing

Very good service

I’ve spoken to a supervisor who listened but didn’t really care about how I was treated. I had to call back 3 times to speak to someone who could give me the information I needed. The third person was much more knowledgeable and empathetic...

Easy to navigate

BSI does work with me, but Estela, helped me truly relax by explaining how to make my payment. She also gave me an option separate from using stressful bill pay.

Customer Care - Dallas has received a review with 5 star rating from Malka Y

Customer Care - Dallas has received a review with 5 star rating from Shawny M

Customer Care - Dallas has received a review with 5 star rating from Ignacio C

I had an absolutely fantastic experience with Brandon Hailey regarding my house payment issue. Initially, I was quite stressed, thinking the problem was on my end. However, Brandon quickly put my worries to rest by assuring me that the fault...

He is a very professional and his help is greatly