Customer Care - Dallas, Irving, TX

She had a condescending tone. and never called back.

Answered my question clearly

Customer support can be called later than most companies, plus their site has a lot of options for handling your mortgage (i.e. setting up auto-payment, requesting early payoff, and putting in more payments). I am overall pleased with BSI for...

He explained it perfectly

I received great attention

Solve my problem and was polite and helpful

He knew exactly what he needed to do to get me the information.

Because yez

I have been requesting my final payment information. I keep getting told that it was emailed to me but, I have not received ot as of this date.

hopefully the payment process can be accelerated