Customer Care - Dallas, Irving, TX

Mrs. Robinson provided me with EXTREMELY valuable information so that I know how to proceed to avoid foreclosure proceedings. Thank you, Mrs. Robinson.

Bennie did a great job clarifying and answering my question.

Great customer service.

Just want to be heard. in my case there were conflicting information in figures that i want to know. Besides, emails followed up on the matter could have been given a better attention rather than silent.

Got my questions answered in an efficient manner

Elizabeth was so sweet and understanding and made sure of things before the call ended.

Kind, pleasant interaction

Mauricio was friendly and understanding of my issue and informed me what my options were. He was informative and professional

I've had to call support 5 times over 2 years to try and get my escrow refund and I've continually received very little communication and there has been zero accountability throughout the process. Every time I'm told a check is in the mail,...

Answered my questions. Knowledgeable and professional. Nice voice.