Customer Care - Dallas, Irving, TX

Deja was professional, although she told me she sent my 1098 to my email, it was delayed and I had to download an app to read it.I spoke with Mauricio Garcia of BSI and he Emailed my Doc immediately directly to my Email to where I could print...

Though the customer care representative was amiable, I find that the process of resolving escrow-related issues is incredibly sluggish. Despite fulfilling all the necessary requirements to remove my escrow before my February payment, my monthly...

brief and informative

Website is hard to negotiate and rep could not offer any help.

I was calling to pay my bills online which I resent my account I inrole to pay my bill every thing is good Thank

Answered my question!

Tamara was extremely helpful in resolving questions I had about our account.

All of the reasons that I checked, the representative was wonderful, but this survey is too long

Miss Neally made me feel at ease once I explained to her why I was late with my payment.

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