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Customer Care - Dallas, Irving, TX
Irving, TX

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Very professional.
Most people have been friendly and helpful from BSI. This one was rude, uncaring and not really helpful. I get that we owe money but we were trying to figure something out.
All questions were answered in a simple manner in which I was able to understand.
I had a in account issue due to change in payroll companies. Quite a debacle! I couldn't figure out where I was between what my bank account read and what bsi transactions said. Customer service kept me calm and non reactive do ad it to cause...
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Customer Care - Dallas has received a review with 5 star rating from Edward D
The payment application was done as I wished (to the outstanding mortgage balance). The care was excellent, time was perfect. Now to be able to use Safari for all aspects of site access will be my next wish. I now have to switch to Firefox.
Knowledge of Pamela
Quick fix to resolve my password issue
She was very kind and able to answer my questions and take my payment. Sometimes the other people I have spoken with were rude but Deja was great
I got what I needed in a timely and professional manner, great business service.
8761–8770 of 10516
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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