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Customer Care - Dallas, Irving, TX
Irving, TX
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Elizabeth T
No one can help
for
Mauricio Garcia
Question answered
Reply from Mauricio Garcia
June 10th, 2024 06:12 PM
I'm thrilled to hear that I could assist with your questions, John. Your positive feedback means a lot, and it's great to hear that you're satisfied with the service provided. Here at BSI Financial Services, we strive to provide the best service...
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Customer Care - Dallas
Thank you for your help
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ROSEANNA NAVA
Roseanna was very professional and easy to talk with. Fully understood my request
Reply from ROSEANNA NAVA
June 10th, 2024 01:57 PM
I'm thrilled to hear that you had a positive experience, Charles! It was a pleasure to assist you with your loan purpose. Your satisfaction is my top priority and I'm glad to know that my professionalism and ability to understand your request...
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Elizabeth T
Her lying and dishonesty to trick people when explaining things
Reply from Elizabeth Tan
June 10th, 2024 12:48 PM
I'm sincerely sorry to hear about your unfortunate experience, Brendaliz. It was never my intention to mislead you or to leave you feeling deceived. I aim to maintain transparency and honesty in all interactions. I am taking your feedback seriously...
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Customer Care - Dallas
It was ok to great. Thank you!
Reply from Terri Bell
June 9th, 2024 09:31 PM
It's fantastic to hear your feedback, Ishan! I'm glad you found your experience with us at BSI Financial Services to range from ok to great. We always aim to provide the best service while assisting with primary loan purposes. Your rating of...
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Michael Fry
The agent should have been able to tell me how to do what the BSI Document Request screen suggested. I couldn't figure it out; the agent didn't try.
Reply from Marlou Fry
June 9th, 2024 09:09 PM
I appreciate your feedback, Kenneth. I'm sorry to hear that your experience with BSI Financial Services did not meet your expectations. I understand that the information provided by the agent was not as clear as it should have been. I take...
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Bennie Graham
Representative should owned the customer experience and not pass the buck. If I inquired that some one miss informed me on the last interaction, next steps should have been supported.
Reply from Bennie Graham
June 9th, 2024 08:08 PM
I'm truly sorry to hear about your recent experience with us at BSI Financial Services. We always strive to provide top-notch services to our valued customers and I regret if you felt that was not the case during your interaction. Your feedback...
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ERICKA ROBINSON
very easy to talk to
Reply from ERICKA ROBINSON
June 9th, 2024 05:55 PM
Thank you so much for the positive review, Robert. I'm thrilled to hear you found our conversations easy and approachable. At BSI Financial Services, we strive to make every interaction as seamless and as pleasant as possible. Your 4.66-star...
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Mauricio Garcia
Thanks very informed
Reply from Mauricio Garcia
June 9th, 2024 05:38 PM
I'm delighted to hear that you found our interaction informative, Kenneth. Your feedback means a lot to me and the whole team at BSI Financial Services. It's our priority to provide comprehensive information and make the loan process as straightforward...
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7791–7800 of 10544
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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