Customer Care - Dallas, Irving, TX

Helpful call and I figured out steps to take to start getting my issue resolved

My questions were answered.

Thank you for your assistance

Elizabeth Tan was very professional and personal at the same time; which, when it comes to good old fashioned American business ethics, has generally been lost with American companies. While, although, she was very informative and helped me...

Easy communication!

Don’t refund surplus money from escrow and then increase the house payment because the escrow account is short.

I called to get information about my refinancing all my questions were answered everything was good

I called with a concern and sobe quest

The call was short and very informative.

Thank you for your help!