Customer Care - Dallas, Irving, TX

She was very professional and answered all my questions

Professional

Excellent Customer Service

Better customer service and people that can help called for over a month to get answer. My hope is that no one else goes through this. BSI does not case or want to help there customers

It is my first experience with a new financial institution which I was not made aware of in advance. I was made aware just a few days o Of my very first payment. I reserve the right to make a better comment soon

My call was taken promptly and the agent was friendly.

The computerized system can be very frustrating, but once I reached a person, Bennie was very helpful.

Bennie helped me understand the issue on my account with clarity and kindness

Everything was wonderful.

She answered all my questions.