Customer Care - Dallas, Irving, TX

Ericka Robinson was a great help I spoke to her more times than any other rep . She was very accurate with response and very nice to communicate when times looked bad .

The representative was very approachable and knowledgeable.

No problems

Ericka answered questions for me with a timely professional knowledge . She assisted me in filling out the forms required & did it in a kind and patient manner. I was so happy she answered my call. I could not have found a better guide for...

Always easy to deal with

Perhaps let people know that bills were mailed out late before that person has to call you in order to find out. Very frustrating…the billing is getting sent out later and later. I used to receive them by the 8th of the month. As stated previously,...

I was assisted and informed quickly without the need for a lot of follow-up on my part.

Very helpful staff

Estela Barrios was knowledgeable, professional, and personable- she went above and beyond !

Calling customer service trying to get to the correct person is almost always impossible. I get sent to another department every time. At least twice while calling customer service I get a gentleman who does not speak clearly on the phone....