Customer Care - Dallas, Irving, TX

She was pleasant, patient, and understanding. She knew what she was talking about and repeated information as needed.

Because I got my answer to my question

The person I spoke to was well informed and patient.

There working on the problem

Kevin took the time to walk me through amoritization and even assisted me in utilizing another online source. He was very patient and helpful to help me get my scheduled payoff and answered all my questions .

I would have loved a recalculation estimate of my escrow payment while on the phone. I also would have liked a clear timeline of when the new payment snount would go into effect.

Good morning and very happy and good experience thank you

Yoranne was very professional, understanding and patien.

i have called BSI repeatedly since May regarding a partial release request you are processing. The application was completed and $500 fee paid no updates or information have been provided since no one at customer service is helpful in the slightest...

Great experience