Customer Care - Dallas, Irving, TX

overall very satisfied

It was a good call

She was clear and patient. Took the time to answer my questions, was kind, and followed through with answers. She was knowledgeable and understood the reason for my call. She was personable.

All of my questions was answered in a timely manner and the represtative was very nice and respectful and very helpful

Benny had a calm, kind demeanor, and swiftly answered my question.

Mauricio was easy to understand, knew exactly what l was asking, and knew the answers without having to transfer me or place me on hold. Delightful!

Desiree quickly discovered that I had received a call inquiring about property damage from hurricane. I informed her that I did not incur any property damage.

east answer

Very easy to talk to..............need more like her!!

You called me to see if we had any damage from hurricane Milton. The call went fine. There was no problem to solve. These surveys are a joke. I guess now since he didn't get top ratings, he will get a talking to which is wrong. There was no...