Customer Care - Dallas, Irving, TX

Great rep. Great service, issue Resolved

The representative I work with offered solutions that will help me stay on top of my payments in the long run

He was abrupt and never even said good bye. I said thank you and he hung up. Just felt that was a little rude.

Not Applicable

Great experience very helpful

It was a good experience

Apologies to Alanna Evans, I dont know who that is, I didn't speak with her this week, I spoke with a man his name was Byron or Bryson or something, he was professional and did his best and I have no problem with him, my problem is you, BSI,...

Took care of the situation (for now) quicly with next moves fully understood on BOTH ends.

The call met my needs

He was a great listener he took time to hear my concerns and help to provide direction to me getting a solution to my concern!