Customer Care - Dallas, Irving, TX

Be better at being costumer oriented. be able to handel more issues over the phone and online in a timely maner.

I was able to get what I needed done quickly and without hassle.

Resolved quickly

got accomplished in one call

I'll tell you when you

I'm trying to notify BSI as my mortgage holder, that I've had a house fire and submitted a cliaim to the insurance company. Tried setting up an account, got a message it was set up, a d when i tried to use the usernsmr and password I created...

he was rude and I didn't understand anything he was saying , he should not be in customer service

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Bennie solved my initial problem and was able to clearly explain any further questions

My call was handled with professional and quickness