Customer Care - Dallas, Irving, TX

I received an answer that I wasn't past due. Email went out that shouldn't have.

There is nothing that you can do to improve this experience.

Excellent service

It was not just okay, it was very good

Erika is very professional

I got a unwarrented late payment notice

I should not have an overdue notice for a payment, which was set up to be paid automatically a day or two after the notice. I had difficulty explaining this to your representative. Also, in this very app requesting a new payment wipes that...

She was very professional and tried to help resolve my issue

I was ablw to confirm the payment information on my first call and she was very helpful and kind

Explained why I had received a notice that my payment was late and assured me that it had been paid and was up to date.