Customer Care - Dallas, Irving, TX

Customer service is al very quick and helpful

Very professional, knowledgeable and pleasant to speak to. Very helpful.

This is just the beginning of my journey with BSI. Although I have faltered, I was met with judgment free care and professionalism. Thank you, Ana Colbert

Tamara was not in a hurry to get off the call. She went to great lengths to find documentation to look up my inuiry. She was very effecient and very pleasant.

Elizabeth was great

She was very patient wuth my questions and helpful in a resolution plan. explained my next steps!

Tamara was great, however, your phone system is ridiculous. I had to go back to the main menu (3) times and listen to all (3) menus to the end to get to "speak to a CSR". I do know when I can use the automated system and when I need a CSR,...

He immediately identified the issue and explained it to me so that I could understand what he was saying. Very polite.

Alanna was very pleasant to speak to she was able to answer all my questions and made plan for hwr supervisor to call me back to discuss the difference that we couldn't figure out but I have not received any call as of yet.

Erika was very patient and understanding ,as I was very concerned and confused about my issue .She explained itslowly and carefully ,so then understood the situation