Customer Care - Dallas, Irving, TX

She was very sweet and patient. I was a bit flustered with trying to ask what I needed My bilingual brain could not get out the right word. I appreciated that just was patient about that..

She was just rude and not responsive To my concerns, then when I asked to speak to someone else she put me on hold for over 15 minutes so I just hung up

Good service

Very helpful thank you

Dylan was the only person to take the time to pay attention to my needs and assisted me, explained and resolved my concerns. I worked really hard to update my insurance premium. so I could lower my escrows and montly payment. I'd called BSI...

She was curious and knowledgeable

Very professional and pleasa

took payment info no problem was nice with no issues

Very smart, pleasant to speak with, deserves a pay raise.

Quick call to get my concerns addressed. Thank you