Customer Care - Dallas, Irving, TX

ESTELA WAS VERY HELPFUL WITH A STRESSFUL SITUATION AND I FELT LIKE HER EXPERTISE WOULD GET MY PROBLEM SOLVED

My questions were answered and problem resolved Lorraine was very helpful

She was very easy to talk to.

BSI Financial is a financial institution. I sent a check - deposited by BSI 2 weeks early - for $1000 to be applied to a $751.56 mortgage and principal. BSI informed me that my May mortgage was overdue. Instead of apologizing and admitting...

She was very pleasant, considerat, and right on the top her job. She wished my wife a Happy Mothers Day wish she loved! Most people would be glad just get off the phone.

It wss was a great pleasure speaking with Estela. I loved her pleasant professional customer service

Very knowledgeable in what I was looking for.

She was very patient and explainescprs

No comment

It has nothing to do with representative just that you guys are so insensitive to customers complaints and concern.