Customer Care - Dallas, Irving, TX

Josselyne was able to process the information change I requested while explaining in great details how the BSI payment system works. She also made sure she set things up in a way that I will be able to have my payments clear within the right...

Yoaranne was professionsl, listened to my issue and resolved it quickly with her knowledge.

My question was answered

Great service

I explained that I wanted to pay the escrow shortfall up front instead of having it added to my monthly payment, and we accomplished that quickly and easily.

Your rep came across as not wanting to be there, in the moment and help with my issue. It was the first time experiencing an unpleasant call with one of your rep's. I'm sure this is not the norm.

Because of Tamara

Thank you for your support!

Got everything l needed and the person l talked to was polite and knowledgeable

everything was great