Customer Care - Dallas, Irving, TX

Answered my question .

Very informative

Very nice person

Desiree was helpful and understanding. Overall my experience with BSI has been one of frustration, but Desiree was a delight to work with.

She went above and beyond to make sure the payment would get sent out. Its just up to the escrow department to actually do there job!

Great Service

Due to my wife and i experiencing fraudulent transactions with bank and identi theft, my representative was informational , educated and experienced. She helped us a lot! Thank you!! Give her a raise!

My questions were quickly answered and the answers wer very clear and precise.

Very understanding and was able to get what was needed to be done, to get my funds applied to the correct place.

Issue wasn't resolved because USPS is the problem.