Customer Care - Dallas, Irving, TX

I did not have to wait on hold, and Elizabeth understood my issue right away and clearly explained how to fix it.

Issue handled quickly

Quick resolution and follow up

Nice person. Answered my question.

Totaly stisfied

All is well

Tamara was knowledgeable, friendly and helpful .

Great customer service by Bennie! very clear and tackled promptly all my outstanding questions and requests.

You should have never took the money out of my escrow to pay an insurance I am not using anymore. Now a month later the money atill hasn't been put back into my escrow account which makes it being in the negative almost $1000 !!!! I need this...

For subject: Reimbus the total accumulated over paid $amount since BSI took over my accountFor the subject, I have had requeste several times and even sent the register mail since BSI took over my account 2021 but no reply any or the overpaid...