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Customer Care - Dallas, Irving, TX

Irving, TX
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5 Star
69%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    Marquita Bailey
    SFTP
    D
    DAVID E
    Posted on July 5th, 2025 11:51 AM
    She didnt have enough energy to even talk!!
  • for
    ESTELA BARRIOS
    SFTP
    C
    CAMILLE K
    Posted on July 5th, 2025 03:40 AM
    Estela was VERY PROFESSIONAL - yet friendly and efficient. She answered all of my questions thoroughly and was so pleasant, attentive and patient. EXCELLENT CUSTOMER SERVICE!!! Thank you Estela!! Keep on keeping on and being AWESOME!
  • for
    Kevin Smith
    SFTP
    D
    DIAMOND B
    Posted on July 5th, 2025 01:33 AM
    Kevin was able to assist me in seconds and answered my ever question and verified information very please with his knowledge and capability to help me in a timely manner .
  • for
    Marquita Bailey
    SFTP
    T
    TONY K
    Posted on July 4th, 2025 10:44 PM
    re great because they geget to the point and tell you whatt you need get done
  • for
    Brandon Hailey
    SFTP
    J
    JEFFREY N
    Posted on July 4th, 2025 10:24 PM
    I hurt my back and was in a great deal of pain at the time I called Bsi. previous month I was told I could use my debit card for payment and then this time I was told I could not use it which is no big deal but because I was in pain it seemed...
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  • for
    ESTELA BARRIOS
    SFTP
    S
    STACEY C
    Posted on July 4th, 2025 06:44 PM
    Everything was explained, and what I needed to do so that I wouldn't run into this situation again.
  • for
    Kevin Smith
    SFTP
    C
    CHRISTINE S
    Posted on July 4th, 2025 06:22 PM
    Very good customer service
  • for
    ERICKA ROBINSON
    SFTP
    Z
    ZACHARY W
    Posted on July 4th, 2025 06:15 PM
    She didn't seem at all willing to help me, no tone in her voice at all and came off as rude. I left without any guidance on what happens next other than keep calling and trying to reach someone at BSI that knows how this works..
  • for
    Kevin Smith
    SFTP
    T
    TONI R
    Posted on July 4th, 2025 05:25 PM
    All my questions were answered and all my needs were met.
  • for
    Bennie Graham
    SFTP
    A
    AJAY K
    Posted on July 4th, 2025 03:51 PM
    Nothing to say
  • 4611–4620 of 10621
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

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