Customer Care - Dallas, Irving, TX

Agent was knowledgeabl, helpful, and resolved what I needed quickly.

Yoranne said she will make sure I receive a letter about my auto pay and i I received one liked promised

Marquita was able to easily help me resolve my confusion as oit loan was rectly recall soldnto sold to BSI

fast & easy

Great customer service

Accept payments from customers. Right in the middle of the country having rising costs with everything this company stopped taking partial payments. Some of us struggle day to day and paycheck to paycheck.

Im new to BSI so don't have enough history yet to do an accurate survey

Customer care specialist was polite and courteous.

He was polite professional and courteous knowledgeable

Michael was super helpful and understood exactly what was happening. He resolved the issue and gave me his contact info should the issue happen again! I belive he even needed to stay late to assist me and he was so kind to ensure that all my...