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Customer Care - Dallas, Irving, TX
Irving, TX

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Alanna has the people skills to inspire confidence in the client that she can resolve the problem. Then she delivers. Excellent service, thank you!
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the person i spoke to was very pleasent . he could not answer my question but put in a request for me
question answer ed
My issue was taking care of I got accomplished for my reasons for calling.
Reply from Michael Metts
October 29th, 2025 11:49 PM
It's good to hear that your issue was resolved and that you accomplished what you needed by calling. If there's anything else I can assist with, feel free to reach out anytime.
My issue was resolved, but Brandon was supposed to email me a copy of my welcome letter and loan statement and he didnt. He was also supposed to update my mailing address and that wasnt wasn't done until i I did it myself
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Everything very good
Reply from Michael Metts
October 29th, 2025 11:50 PM
I'm glad to hear that everything went well for you, Edgar. If there's anything else you need or have questions about, don't hesitate to reach out.
care more investigate the situation better
Answer all my concerns
Reply from Michael Metts
October 29th, 2025 11:50 PM
Your positive rating means a lot to me, Stephen. I'm glad I could address all your concerns effectively. Should you have more questions or need further assistance, feel free to reach out.
4061–4070 of 10606
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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