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Customer Care - Dallas, Irving, TX
Irving, TX

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He took care of the issue for me.
The services
answered my concern
Reply from Michael Metts
October 29th, 2025 11:46 PM
I'm glad to hear that your concern was addressed, Calvin. If you have any more questions or need further assistance, please don't hesitate to reach out.
I want to thank Kevin every question I had he answered professionally and everything was under control 100%. Thank you
Great to beagle to speaking to a person who seems to know there
My issue was resolved
Reply from Michael Metts
October 29th, 2025 11:46 PM
I'm pleased to know that your issue was resolved, Robert. If there's anything else you need or any questions arise in the future, please don't hesitate to reach out to me.
Mauricio had excelent customer services
I only gave a 7 on the overall rating because I have not really used the service yet. My mortgage was just transferred in July. Michael answered my questions as a new customer. I would rate him as a 10, but for BSI overall, the jury is still...
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Clarified necessary info plainly
Brandon haley was not only professional but very personal and attentive to Listen/ work with the issues at hand. If I had a company, I would be trying to steal him from BSI!
3971–3980 of 10605
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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