Customer Care - Dallas, Irving, TX

representative was very knowledgeable and helpful and resolved my issue probably accurately.

She professionally responded to my inquiry with compassion and knowledge answering my question .

Mauricio was fast, courteous & honest with advice I needed

Very helpful, easy to talk to and friendly thank you Alanna!

Because he understood my request

thank you Dylan

Brandon explained how escrow works and now I understand it better

Because of the transition of my mortgage loan

Marquita handled this frustrating sitaution well - I would give his performance as best as can be expected given the limitations placed on him. He wsa not able to resolve this matter even though he seemed to understand the situation. All he...

Not knowing wherevthe money is rhat is been taking already from rhe bank is not good, waiting more than 10 days knowing that my money is not in the bank anymore is a big mistake.