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Customer Care - Dallas, Irving, TX
Irving, TX
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ERICKA ROBINSON
To long for payments to post
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Michael Metts
Interaction with Michael Metts was fine. He helped me connect with someone else to try to figure things out, but my question about an unexpected "payoff" by lossdraft department did not get resolved.
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ROSEANNA NAVA
She was rude and impatient after beingbill being ill and in the hospital twice I had my son trying to call me and asked her if I could just let him know I'm ok and I'd call him back She said no Rather rudely
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Agent was very pleasant and helpful
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Michael Metts
Michael was friendly, courteous, and knowledgeable. Walked fuxed the issue and gave me great information
Reply from Michael Metts
October 29th, 2025 09:20 PM
I'm pleased to hear that you found my service helpful, Janet. It's important to me to ensure that each experience is as smooth and informative as possible. If there’s anything more I can do to assist you, please don’t hesitate to reach out.
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Mauricio Garcia
Excellent experience
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Brandon Hailey
All results positive.
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Kevin Smith
Great job overall!
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Mauricio Garcia
Very knowledgeable and professional
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Bennie Graham
Very help and knowledge about there job.
3711–3720 of 10591
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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