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Customer Care - Dallas, Irving, TX
Irving, TX

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I my mortgage was transferred from PH82BSI with a great experience in transferring thank you for being very courteous and hound very professional. Thank you so much.
Marquita knows what she's doin'!!!!
The rep Micheal was very helpful
Reply from Michael Metts
October 29th, 2025 09:19 PM
I'm glad to hear that you found my assistance helpful. If there's anything more I can do for you or if you have further questions, please don't hesitate to reach out.
Haven was very knowledgeable and she was very nice, she took care of everything that I needed done
Once I reached a live person it was great, but going through all the recorded stuff was irritating. Just give an option to go straight to a real person. I don't need a recorded speech about other ways to handle my question! Just give me a person....
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The person I spoke to was nice and answered my questions . However, I ended up paying an extra payment to my mortgage which was a big mistake not sure what was miscommunicated I ended up having to ask for that money back since I'm on a very...
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It took a couple of phone calls...because they hadn't processed my application for auto payment.it then was resolved over the phone. I am happy we are ok now
Perfect work
Mauricio was very knowledgeable and helped me with my situation quickly and accurately.
Received answers and help i needed
3691–3700 of 10585
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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