Customer Care - Dallas, Irving, TX

Easy transition

Desiree was great and very knowledgeable

MG understood my question and knew how to get it resolved and connected me to another division.

Thank you thank you

Kevin was very professional and pleasant to talk to and I appreciate that

I have written reviews about your company on BBB, Yelp, and Google- the reviews are not good

Mauricio was very patient with me as I tried to explain my issue. Once he understood, he immediately worked on fixing the problem. He was very professional and polite.

BSI Financial should have had prior knowledge that our mortgage bill was going to have a significant increase and could have sent us a letter to let us know, which would have given us time to create a plan. But they did not. The bill arrived,...

Michael was professional,.

He was very understanding and very helpful.