C
Customer Care - Dallas, Irving, TX
Irving, TX

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I had set up automatic payments for the 1st and 15th of every month, but the system is actually bi weekly and payment was coming out earlier and earlier, which was throwing things off. Michael helped me fix a set date so that wouldn't happen....
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Quick and east
He answered all our questions and he was very polite
Would have been nice to resolve it over the phone, but I get why. More patience and pleasantries would have been nice too
Great and great
Allow payment with debit
The agent was very helpful
It was very informative
Reply from Michael Metts
October 29th, 2025 09:14 PM
I'm pleased to know that you found the information provided to be helpful. If there's anything more you'd like to discuss or any questions you might have, feel free to reach out to me directly.
Alanna was very pleasant and helpful :)
Gracias gracia gracias gracia
3601–3610 of 10583
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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