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Customer Care - Dallas, Irving, TX
Irving, TX
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for
Haven Epps
Haven was very helpful!
for
Michael Metts
I had an issue with property taxes that increased my mortgage 1500/months. Michael came up with a way to bring that down . Great job Michael
Reply from Michael Metts
October 29th, 2025 09:15 PM
I'm pleased to know that I could help you find a solution for your property tax issue, Lynn. Resolving such concerns efficiently is important to me, and I'm glad we could work together to adjust your mortgage. Should you have any more questions...
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Marquita Bailey
Excellent experience! Very helpful, polite and professional!
for
Dylan Wyatt
To whom it may concern:I am writing to provide feedback regarding my recent interactions with your customer service team and to request a recalculation of my escrow account.My conversation with Dylan was productive, and I was satisfied with...
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for
Michael Metts
Very professional
Reply from Michael Metts
October 29th, 2025 09:15 PM
I'm pleased to hear that you found my service to be professional, Robert. It means a lot to know that I was able to meet your expectations. Should you require any further assistance or have questions about your loan, don't hesitate to get in...
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for
Marquita Bailey
Took time to understand my issue and provided a solution.
for
Haven Epps
Customer Care Rep was not able to answer my questions and when I asked to speak to a supervisor they said all supervisors were in a meeting but one would call me back. I never received a call back.
for
Mauricio Garcia
Problem was resolve
for
ERICKA ROBINSON
My question was
for
Tamara Riley
question resolved
3621–3630 of 10583
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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