Customer Care - Dallas, Irving, TX

My concern was addressed in a timely manner and a plan was provided

Ms. Barrios was very understanding and knowledgeable of my situation and handled it professionally.

Brandon was very nice and listened to my issues and was able help provide me with the information I needed.

very understandng and professional

The representative made it easy to find out the information required. Thank you

very helpful

Survey way too long

Update customer information in your system and make all your associates are trained and checking for Update information. It would nice if I didn't have to call multiple times to address my issues and concerns.

I have spoken with Ericka several times and she is famtastic

She listened and understood and had a plan. Thank you