Customer Care - Dallas, Irving, TX

He was very easy to work with

clear steps to take to help on our financial situation

Elizabeth did her job, it's just that your company policy's are horrible. I overlooked 1 payment in 4 1/2 years with you, and you dock my credit for over 100 points. That's criminal in my opinion. No communication, just let's s hurt this customers...

Thank you for your service

Thank you for your service

She knew what to do to change the Monthly due date and went righ to it.

entire experience with BSI has been poor so far. I have had three phone calls with BSI in my account information has changed several times. The initial representative told me I wouldn't have a payment due until October. The next representative...

she ansewerd all my questions.. very helpfull during this first of my liftine situation. thank you to all!

Answered my questions and explained everything

Very professional.