C
Customer Care - Dallas, Irving, TX
Irving, TX
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for
Kevin Smith
Very nice guy !
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Michael Metts
Michael was helpful and gave me a better understand on the situation. It's the entire communication with BSI that I am unsatisfied with.
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Bennie Graham
Great experience
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Tamara Riley
Not interested in saying
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Haven Epps
It is almost impossible to be able to talk to an actual representative when calling. There has to be an easier way through all the automated messages. I had to select a random department just to get transferred to cu service .
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Elizabeth T
She answered all my questions and was timely, pleasant and professional
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ERICKA ROBINSON
i was not given confidence i was making the right decision sending my escrow check here , hopefully the money was out in the right place . Also I've been harassed at this point with multiple emails to take this survey which I don't appreciate...
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Michael Metts
Thank you very much for your help
Reply from Michael Metts
November 8th, 2025 02:38 PM
I'm pleased to know that you found the assistance helpful, Yves. Should you have any more questions or need further support, don't hesitate to get in touch.
Great and professional
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ERICKA ROBINSON
She helped me with my request and made my experience memorable.
3491–3500 of 10581
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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