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Customer Care - Dallas, Irving, TX
Irving, TX
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Reviews from Web
for
Tamara Riley
She was sweet and helpful.
for
Bennie Graham
Nothing else to add
for
Michael Metts
Their was some confusion about a payment but he looked into it and stayed calm and professional even though I was getting a little overwhelmed at the situation. He helped me process a payment and answered all my questions. Very nice and respectful...
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Reply from Michael Metts
October 30th, 2025 10:52 PM
I'm pleased to hear that I could assist you effectively, especially during a confusing situation. Staying calm and professional is important to me, and I'm glad I was able to address your concerns and provide the information you needed. If...
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for
ESTELA BARRIOS
Estela was quick to identify my issues, and put me at ease quickly. I had made a payment, but it wasnt showing, neither was a hold amount from my bank. Payment was made, must have just been a friday thing.
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Haven Epps
Haven was great. BSI is ridiculous. There was an error on done when paying my mortgage on the app and it prompted me to try again. after the 2nd mortgage payment attempt it said error again so i decided to try again the following day. An hour...
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for
Mauricio Garcia
Great customer service
for
ESTELA BARRIOS
Estelas was calming and reassuring, helpful and had all the answers I needed at her finger tips.
for
Haven Epps
Understood my concern and addressed it professionally
for
Tamara Riley
Tamara was professional and easy to talk to.
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Tamara Riley
Had all questions answered in a matter of minutes!
3481–3490 of 10581
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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